Get Started with Unfold Psychology and Concierge Counseling in the San Francisco Bay Area

Schedule your virtual or in-person therapy session with a top concierge psychologist in the San Francisco Bay Area and throughout California today. Your privacy, discretion, and confidentiality are our top priority.

Book your first session today with Dr. Heafey. Start your journey towards a happier, healthier you now. Don’t wait, schedule today.

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Support Between Sessions:
Clients receive 15 minutes of gratis support between sessions per week. This includes calls, messaging, or email. After the initial 15 minutes, time is billed and prorated at your current session rate.

Payment
We accept all major credit cards, cash, and checks. Before our first session, clients must place a credit card on file. Dr. Heafey will charge the credit card after each session unless otherwise discussed.

Insurance
As a self-pay practice, we do not accept insurance. Unfold Psychology is not an in-network provider with any insurance, and does not work directly with insurance companies. Being a self-pay practice helps maintain the utmost level of privacy for our clients.

If you are an individual with a PPO plan, we can provide you (the client) with a superbill upon request, which you can submit to your insurance provider. Depending on your current health insurance provider and employee benefit plan, some services may be covered partially or in full. Please contact your provider to verify how your plan compensates you for psychotherapy services.

If you’d like to determine your benefits, these are a few questions you can ask your insurance provider:

  • Does my health insurance plan include mental health benefits?
  • Does my plan cover psychotherapy and/or neuropsychological testing?
  • Do I have a deductible? If so, what is it, and have I met it yet?
  • Does my plan limit the number of sessions I can have in a calendar year? If so, what is the limit?
  • Do I need written approval from my primary care physician for services to be covered?

**Full disclosure – Insurance companies require a formal diagnosis to be included on each superbill you submit for reimbursement. Additionally, your insurance company may ask for your therapy records. Since most of our clients desire the highest level of privacy, this is usually undesirable. Sometimes people go through arduous periods in their life and seek support but do not meet the criteria for a formal diagnosis. Furthermore, there may have been a time when an individual briefly met the criteria for a mental disorder, but generally does not. Diagnoses remain in your insurance records, even after the circumstances in your life have improved. Self-pay provides and allows the provision of services without the restrictions of insurance regulations, insurance adjusters, or their third-party adjusting agencies. Client confidentiality and discretion are of the utmost importance to us. We will work with you to provide superbills per your request.

Cancellation Policy
At our practice, we understand that unexpected events can happen. However, in order to ensure that we can provide the best possible service to our clients, we ask that you please give us at least 24 hours notice if you need to cancel or reschedule your appointment.

We kindly request that you understand that last-minute cancellations and missed sessions may have an impact on other clients and our schedule. Therefore, after two missed sessions in a 90-day period, we have a late cancellation and missed session fee policy as follows:

50% of the current session fee will be charged for the first late cancellation or missed session. For any additional missed or late cancellations, 100% of the current session fee will be charged.

Thank you for your understanding and cooperation.

Good Faith Estimate
You have the right to receive a “Good Faith Estimate” explaining how much your care will cost.

Under the law, healthcare providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

  • You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
  • Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your healthcare provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
  • If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
  • Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 800-985-3059. No Surprises Act

*Communication with an Unfold Psychology therapist or staff member does not by itself create a client-therapist relationship or constitute the provision or receipt of psychological services. Any communication with an Unfold Psychology therapist or staff member should be considered informational only, and should not be relied on or acted upon until a formal client-therapist relationship is established pursuant to a written agreement.